Terms of Service

1. Agreement and eligibility

You must be at least 18 years old, have legal capacity to enter a binding agreement, and use the Service for lawful business purposes. The Service is not directed to children. You must provide accurate information and comply with laws, professional requirements, contracts, and workplace rules that apply to your activities.

The Service is currently offered for United States business operations. You may not access or use it from a jurisdiction where doing so would violate law or require us to provide the Service contrary to these Terms. We may approve another territory in a written Enterprise agreement. Nothing in this paragraph limits a nonwaivable right that applies under law.

These Terms incorporate our Privacy Policy. Additional terms presented by Apple, Google, a payment provider, or an executed Enterprise order form may also apply to a particular transaction or service.

2. The Service

PerfectFlooring helps authorized flooring businesses manage estimates, jobs, schedules, crews, materials, customer and field records, documents, financial records, Work Orders, subcontractor relationships, and related operational workflows. Features vary by plan, role, workspace, device, region, and release.

An independent Owner workspace and an Enterprise Company workspace are separate products and separate data environments. A subcontractor relationship or shared Work Order does not transfer ownership of an Owner's private workspace or give either business general access to the other's records. Shared access is limited to the specific records and participants authorized by the Service.

Perfect Business Group is not a party to a contract, employment relationship, agency, partnership, joint venture, fiduciary relationship, general-contractor relationship, or subcontractor relationship formed between users merely because they find, coordinate, or record work through the Service. Each business remains responsible for selecting counterparties, negotiating terms, checking licensing and insurance, supervising work, complying with law, and resolving its own performance and payment disputes.

3. Accounts, workspaces, and authorized users

You are responsible for your credentials, account recovery methods, devices, and all activity performed through your account unless caused by our breach of these Terms. Notify us promptly of suspected unauthorized access. You may not share an individual account, impersonate another person, or bypass invitations, workspace selection, roles, or permissions.

Workspace creators, Owners, and Company Administrators are responsible for inviting only authorized users, assigning appropriate roles, reviewing access, and promptly revoking access when it is no longer needed. You are responsible for your authorized users' compliance with these Terms. We may rely on instructions submitted by an authenticated user acting within the permissions assigned to that user.

You must maintain accurate account and billing contact information. An account belongs to the verified person who controls its approved sign-in methods; a workspace belongs to its authorized creator or organization under the Service's rules. Neither an account nor a workspace may be sold, transferred, or reassigned outside an approved process.

4. Owner Core subscriptions

PerfectFlooring Owner Core is currently offered in the United States at a list price of $59.99 per month or $599 per year. The annual price is charged for the full year when the store confirms the purchase. Apple App Store or Google Play pricing shown at checkout is the final price and billing period for your transaction and may include localized currency, taxes, or adjustments controlled by the store.

If the store shows that you are eligible for a seven-day free trial, the trial begins only after you deliberately enroll in an auto-renewing subscription through the store. At the end of the trial, the subscription automatically renews at the price and billing period shown by the store unless you cancel before renewal. Eligibility is determined by the applicable store and may be limited to one introductory offer per subscription group or account.

Apple or Google processes payment and stores the payment method. Manage or cancel the subscription through the same store account used to subscribe. Cancellation normally takes effect at the end of the current paid or trial period unless the store or applicable law provides otherwise. Deleting the app or requesting account deletion does not cancel a store subscription. Except where a store or law requires otherwise, charges are nonrefundable and we cannot issue a store refund directly. Refunds, billing disputes, renewal notices, price changes, and payment-method requirements are governed by the applicable store's terms and applicable law. You may restore an eligible purchase through the Service.

We or the store may change a subscription price prospectively. Any required notice, consent, or opportunity to cancel will be provided before the new price applies. You are responsible for applicable taxes except taxes imposed on our net income. A failed, reversed, or expired payment may prevent renewal or restrict new paid actions without deleting authorized business history.

5. Enterprise access and agreements

Enterprise is a sales-led service with custom scope, pricing, implementation, and commercial terms. It is not available through a public self-service purchase or automatic free trial. An Enterprise inquiry submitted in the app or on our website is only a request for consultation. It does not create a subscription, start a trial, authorize a charge, reserve pricing, or grant access.

Enterprise access begins only after the parties approve the arrangement and an authorized representative completes any required order form, service agreement, or other written contract. That executed agreement controls its specific commercial terms, including fees, seats, term, payment, support, and cancellation. These Terms continue to govern general use of the Service. If an executed Enterprise agreement expressly conflicts with these Terms, the executed agreement controls for that conflict.

6. Acceptable use

You may not use the Service to violate law or another person's rights; submit content you lack authority to use; harass, discriminate, defraud, or endanger anyone; upload malware or harmful code; probe or bypass security; access another workspace or record without authorization; interfere with availability; scrape or overload the Service; misrepresent identity or authority; or help another person do any of those things.

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, or attempt to derive the Service's source code except to the limited extent applicable law does not permit that restriction. You may not use the Service or its output to build a competing product through automated extraction or systematic copying.

You may not use the Service for emergency dispatch, life-safety monitoring, illegal surveillance, unlawful employment screening, credit or insurance eligibility decisions, or any purpose for which a delayed notification or inaccurate record could reasonably be expected to cause death, personal injury, or serious property damage.

7. Customer Data and user content

"Customer Data" means information and content that you or your authorized users submit to the Service, including customer, employee, worker, subcontractor, supplier, job-site, financial, message, photo, document, and file information. As between you and us, you retain your rights in Customer Data.

You grant us a limited, worldwide, nonexclusive license to host, copy, process, transmit, back up, display, and otherwise use Customer Data only as reasonably necessary to provide, secure, support, and improve the Service, comply with law, and enforce these Terms. This license ends when the applicable data is deleted from our systems, subject to backups and lawful retention.

You represent that you have all rights, notices, permissions, and lawful bases needed to submit and share Customer Data and to instruct us to process it. You are responsible for accuracy, lawful collection, access configuration, and obtaining any required consent from customers, employees, workers, subcontractors, and other people.

Do not submit Social Security numbers, government identification numbers or images, full payment-card numbers, bank login credentials, protected health information governed by HIPAA, biometric templates, precise GPS data, or another regulated category unless the Service expressly requests it and we have confirmed in writing that the feature supports it. We may restrict, remove, or require correction of unsupported sensitive data.

We do not currently use identifiable Customer Data to train a general-purpose artificial-intelligence model. We will not begin doing so without clear notice and affirmative authorization or a written agreement where required. Deidentified or aggregated information may be used to operate, secure, measure, and improve the Service, provided it is not reasonably linkable to a person or workspace.

8. Confidentiality

“Confidential Information” means nonpublic business, technical, security, pricing, Customer Data, and other information that a reasonable person would understand to be confidential. Each party will use the other party's Confidential Information only to perform or receive the Service and will protect it using reasonable care. A party may disclose it only to personnel, contractors, professional advisers, and service providers who need it and are bound to protect it.

Confidential Information does not include information the receiving party can show was lawfully known without restriction, independently developed without use of the information, lawfully received from another source without duty, or made public without breach. A legally compelled disclosure is permitted after reasonable advance notice when lawful and appropriate. We will not publicly identify an organization as a customer or use its name or logo in marketing without permission.

9. Privacy and security

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information and how privacy requests may be submitted. We use safeguards designed for the nature of the Service, but no system can guarantee absolute security. You must use reasonable security practices, keep software and devices updated, and promptly report a suspected compromise.

10. Business, financial, safety, and notification responsibility

The Service is an operational recordkeeping and coordination tool. It does not provide legal, accounting, tax, employment, insurance, safety, engineering, or professional trade advice. You are responsible for reviewing estimates, measurements, pricing, contracts, schedules, payroll, invoices, payments, tax treatment, safety instructions, permits, and other business decisions before relying on them.

Financial features may record amounts, invoices, or payment status entered by authorized users. Unless an executed agreement expressly says otherwise, PerfectFlooring does not hold customer funds, move money between Work Order participants, verify bank settlement, guarantee payment, act as an escrow agent, or resolve disputes between businesses. A status shown in the Service is not independent proof that funds settled.

You remain responsible for job-site conditions, worker classification, licensing, permits, insurance, workplace safety, code compliance, product suitability, measurements, inspections, and legal notices. The Service does not replace qualified professional review or a legally required record.

Push notifications, email, badges, reminders, and realtime updates are conveniences and may be delayed, duplicated, suppressed, or unavailable because of device settings, networks, providers, permissions, or software conditions. They are not the authoritative source of a deadline, safety instruction, assignment, cancellation, payment, or legal notice. Users must check the applicable in-app record and use appropriate independent channels for urgent matters.

11. App stores, integrations, and third-party services

The Service depends on devices, internet access, operating systems, app stores, cloud hosting, mapping, notification, authentication, payment, and other third-party services. Your use of those services may be subject to separate terms and privacy policies. We are not responsible for a third party's independent acts, outages, content, policy changes, or services outside our control.

If you connect, import, export, or share information through a third-party integration, you authorize the transfer needed to perform that request and are responsible for the third-party account and permissions. Disconnecting an integration stops future authorized access but may not delete information already imported into either service.

Apps obtained through Apple are licensed, not sold, and remain subject to Apple's Standard End User License Agreement and applicable usage rules unless Apple presents an approved custom license. Google Play and other store terms also apply. Store terms control store transactions, including purchase processing and subscription management, to the extent they conflict with these Terms. Apple, Google, and other stores are not responsible for providing the Service or support except as their terms require.

12. Service ownership and feedback

Perfect Business Group and its licensors retain all rights in the Service, software, branding, designs, documentation, aggregated or de-identified analytics, and related materials, excluding Customer Data. Subject to these Terms and your active access rights, we grant you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license to use the Service for your internal business operations.

If you provide suggestions or feedback, you grant us a perpetual, worldwide, royalty-free right to use it without restriction or obligation, provided we do not identify you publicly as the source without permission.

13. Availability, beta features, support, and Service changes

We work to keep the Service available and secure, but do not promise uninterrupted or error-free operation unless an executed Enterprise agreement states a specific service level. Maintenance, security events, internet conditions, device limitations, integrations, and third-party services may cause delay or interruption.

We may identify a feature as preview, pilot, beta, evaluation, or pre-release. Such features may be incomplete, change materially, have lower availability, or be discontinued. They are provided for evaluation and should not be used as the sole system of record for critical operations. Privacy, confidentiality, authorization, and security obligations continue to apply.

We may update, add, remove, suspend, or discontinue features to improve the Service, address security or legal requirements, or reflect product changes. We will provide reasonable notice before a material reduction to paid functionality when practicable. We will not use a Service change to transfer ownership of your Customer Data or silently broaden another workspace's access.

14. Suspension, cancellation, and termination

We may limit, suspend, or terminate access when reasonably necessary to address a material breach, security risk, unlawful use, nonpayment, provider restriction, or legal requirement. When circumstances permit, we will provide notice and a reasonable opportunity to cure. We may act immediately where delay could cause harm, expose another workspace, compromise the Service, or violate law.

You may stop using the Service at any time. Owner Core subscriptions must be canceled through the applicable app store as described in Section 4. Enterprise cancellation is governed by the executed Enterprise agreement. Subscription cancellation, plan expiration, or payment failure does not automatically delete Customer Data, erase business history, cancel obligations between Work Order participants, or authorize access by another business. Certain paid actions may become restricted while authorized historical records or already accepted active work remain available under the Service's continuity rules.

You may request account or workspace deletion as described in our Privacy Policy. Deletion is separate from subscription cancellation and remains subject to verified authority, other participants' rights, backups, fraud prevention, legal holds, and retention required or permitted by law. Sections that by their nature should survive termination—including ownership, payment obligations, disclaimers, liability, indemnity, dispute, and general provisions—will survive.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." PERFECT BUSINESS GROUP AND ITS LICENSORS DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, secure, or error-free; that data will never be lost; or that an estimate, calculation, schedule, recommendation, record, integration, notification, or third-party service will be accurate or suitable for your circumstances. These disclaimers do not limit warranties or rights that cannot lawfully be excluded.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERFECT BUSINESS GROUP AND ITS LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATING TO THE SERVICE, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US OR THE APPLICABLE APP STORE FOR THE AFFECTED SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.

These limitations do not apply to liability that cannot lawfully be limited, or to our fraud, willful misconduct, gross negligence, or liability for death or personal injury caused by our negligence. Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

17. Indemnity

To the extent permitted by law, you will defend and indemnify Perfect Business Group and its officers, employees, and contractors against third-party claims, damages, and reasonable costs arising from your unlawful Customer Data, your material violation of these Terms, or your unauthorized or unlawful use of the Service. This obligation does not apply to the extent a claim was caused by our breach, negligence, or willful misconduct. We will provide prompt notice, allow you reasonable control of the defense and settlement, and cooperate at your expense. You may not settle a claim in a way that admits fault by or imposes obligations on us without our written consent.

18. Export controls and sanctions

You may not access, export, re-export, transfer, or use the Service in violation of United States export-control or sanctions laws. You represent that you are not located in a prohibited jurisdiction, identified on an applicable government restricted-party list, or using the Service for a prohibited end use.

19. Governing law and disputes

These Terms are governed by the laws of the State of Florida and applicable United States federal law, without regard to conflict-of-law principles. Before filing a claim, each party agrees to make a good-faith effort to resolve the dispute by sending a written description to the contact in Section 22 and allowing 30 days for a response. This informal process does not prevent either party from seeking urgent injunctive relief or filing before a limitation period expires.

Any court proceeding must be brought in a state or federal court with lawful jurisdiction in Florida, unless applicable law requires a different forum. Nothing in these Terms waives a right or remedy that cannot lawfully be waived. These Terms do not require arbitration and do not contain a class-action waiver.

20. Events beyond reasonable control

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, utility or network failures, labor disputes, war, terrorism, civil disorder, government action, widespread provider outages, epidemics, or attacks that could not reasonably have been prevented by required safeguards. This section does not excuse payment obligations already due, confidentiality duties, data-protection duties, or reasonable continuity and incident-response efforts.

21. Changes, notices, and general terms

We may update these Terms as the Service, our business, or legal requirements change. We will post the revised Terms and update the effective date. For material changes, we will provide additional notice through the Service, email, or another reasonable method before the change takes effect. Changes apply prospectively. Your continued use after the effective date constitutes acceptance where permitted by law; if you do not agree, you must stop using the Service and cancel any subscription. We will not use a Terms update to silently authorize a materially different use of previously collected personal information.

Electronic communications, selections, and signatures may be used to form and administer this agreement where permitted by law. Notices to you may be delivered to the account email, through the Service, or by another method you authorized. You are responsible for keeping contact information current.

You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets, provided the successor remains bound by these Terms and the Privacy Policy. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect. Headings are for convenience only. Except as app-store terms expressly require, these Terms create no third-party beneficiary rights.

These Terms, the Privacy Policy, the applicable store terms, and any executed Enterprise agreement form the entire agreement about the Service and replace prior discussions on the same subject. The order of precedence is: an executed Enterprise agreement for its specific subject; mandatory app-store terms for a store transaction; these Terms; and the Privacy Policy. The Privacy Policy controls the handling of personal information.

22. Contact

Perfect Business Group LLC
Email: admjn@perfectbusinessgroup.com
Phone: (689) 204-7820
Support: Contact our support team